Faizal bin Rahim
Founder, lead electrician
19 years in the trade
Kuala Lumpur, since 2012
Burst pipe.DB tripping.Aircon dripping.We are on the way.
Licensed plumbers, electricians and aircon technicians, any hour, with the price written down before the first tool comes out.
Four trades, one number
What we fix
Call-out RM 80PlumbingLeaks, water heaters, blocked drains, tanks and pumps, and full repipes.Book plumbing 
Call-out RM 90ElectricalDB changes, new points, earthing, lighting, and fault finding you can watch.Book electrical 
Call-out RM 60AirconChemical wash and overhaul, gas top-up, installation and repair, priced per unit.Book aircon 
Call-out RM 80General repairsRoof and ceiling leaks, waterproofing, doors and grilles, tiles and mounting.Book general repairs Strata blocks
Most of Kuala Lumpur lives above the ground floor.
In an apartment, a condominium or a serviced residence, the riser, the roof, the corridor and the wall your condenser hangs on are common property under the Strata Management Act 2013. The JMB or the management corporation controls access to every bit of it. We deal with them so you do not have to.
The management office will ask for
- Application form from the management office
- Public liability certificate, in the contractor name
- IC or passport number for every technician
- Refundable works deposit, receipt in your name
- Service lift booking for anything over two metres
- Common property access signed by the JMB, not the owner
- 01Tell us the block, not just the addressTower, floor, unit and the name of the management office. Dispatch rings them while the job is still being quoted, because half the time the answer changes the price.
- 02We apply for the permit to workMost offices want the application, our public liability certificate and the technician IC numbers one to three working days ahead. Around Hari Raya or Chinese New Year, allow a week.
- 03Deposit, contractor pass, service liftThe works deposit runs from RM 500 to RM 2,000 and is refundable. It goes on your invoice at cost with the receipt attached. Passes are drawn at the guard house and the service lift is booked for the delivery.
- 04Their hours, not oursMost house rules allow noisy work 9:00 am to 5:00 pm on weekdays and to 1:00 pm on Saturday, and nothing at all on Sunday or a public holiday. Quiet work carries on outside those hours.
- 05Structural work goes past the JMBHacking a wall, changing the facade or moving a drain needs the management corporation and then DBKL. We tell you which of the two your job needs before you pay for anything.
EmergenciesA burst pipe at 2:00 am does not wait for a permit. We ring the management office and the guard house on the way, do what stops the water, and file the paperwork the next working day.
- 01The quote is signed before a tool comes out.Scope grows, you get a new quote, not a surprise on the invoice.
- 02Uniform, photo ID, marked van.Dispatch sends you the name and the plate number before the van leaves Setapak.
- 03We file the permit to work.Your JMB or management corporation gets the application, the insurance certificate and the IC numbers from us, not from you.
- 04Registered with the Energy Commission, licensed with SPAN.The registration numbers are on the invoice, and the man holding the spanner holds the ticket for that work.
- 05Warranty printed on the receipt.90 days on repairs, one year on installations, parts and labour.
Recent jobs
Done this month
PlumbingTaman MelawatiRusted galvanised pipe out, PPR mains and branches to every fitting in, with a stopcock you can actually reach.
AirconMont KiaraPermit filed on the Monday, five black coils stripped and washed on the Thursday night, out before the lift lobby opened.
PlumbingSri PetalingA 14-year-old heater replaced, on its own point with an ELCB plug and a pressure relief line to the floor trap.
ElectricalSentulExtension cords through a doorway replaced by fourteen earthed points, three lighting circuits and a printed circuit map.
ElectricalWangsa MajuA 10:40 pm call, an electrician through the guard house by 11:25, a melting socket box found and cut out.
General repairsBangsar SouthEvery item on the developer defect list closed in one visit, each one photographed and sent to an owner working overseas.The crew
Who shows up
Adrian Pereira
Licensed plumber, works coordinator
11 years in the trade
Bayu Saputra
Senior aircon technician
8 years in the trade
“Called at 2 in the morning with water coming through the ceiling from the unit above. Their man was at the guard house by 2:40 with the management office already on the phone. The price quoted on the call was the price on the invoice.”
Service area
All of Kuala Lumpur, plus Petaling Jaya and Ampang Jaya at no travel fee, and the rest of the Klang Valley from RM 40.
Full area list and feesNeed it fixed today?
Call for an emergency, or send a request and dispatch sends you back a time window.